The RPF model

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Start with the role, make its capabilities explicit, then show how work moves between people.

Roles

Define the purpose and responsibilities of a role in plain language.

Group the capabilities and expected actions that support the role.

Show the sequence of work, hand-offs and information needed to deliver an outcome.

Per-market hubs: roster, flow shelf, verifications, and recognising bodies.

Every catalogue, register, and reference surface in one place — the structured layer the tools above are built on.